Indonesia International Travel Infromation

U.S. Embassy Jakarta

Jl. Medan Merdeka Selatan No. tiga - lima
Jakarta 10110, Indonesia
Telephone: +(62)(21) 5083-1000
Emergency After-Hours Telephone: +(62)(21) 5083-1000 ext. 0 (operator)
Fax: +(62)(21) 385-7189
Email: JakartaACS@state.govConsulates

U.S. Consulate General Surabaya
Jl. Citra Raya Niaga No. dua
Surabaya 60217
Indonesia
Telephone: +(62)(31) 297-5300
Emergency After-Hours Telephone: +(62)(811) 334-183
Fax: +(62)(31) 567-4492
Email: SurabayaACS@state.gov

U.S. Consular Agency Bali
Jalan Hayam Wuruk 310, Denpasar, Bali
Telephone: +(62)(361) 233-605
Emergency After-Hours Telephone: Please contact the U.S. Consulate in
Surabaya:+(62)(811) 334-183
Fax: +(62)(361) 222-426
Email: CABali@state.gov

American Consulate Medan, Sumatra
Uni Plaza Building
4th Floor (West Tower)
Jl. Let. Jend. MT Haryono A-1
Medan 20231, Indonesia
Telephone: +(62)(61) 451-9000
Emergency After-Hours Telephone: +(62)(61) 451-9000
Fax: +(62)(61) 455-9033
The U.S. Consulate in Medan, provides only emergency assistance to
U.S. citizens and does not offer routine consular services.
Email: Sumatra@state.gov

Your passport must have at least two blank pages and be valid for at least six months beyond the date of your arrival in Indonesia. If your passport does not meet these requirements, you will be denied entry into Indonesia. The Government of Indonesia does not recognize the 12-halaman U.S. emergency passport, issued by U.S. embassies and consulates overseas, as a valid travel document for visa-free travel, and, if traveling on this emergency passport, you may be refused boarding and/or entry by immigration officials. If you travel on a limited validity passport, such as an emergency passport, you must obtain a visa prior to arriving in Indonesia.

If you are traveling on a full-validity passport, there are three ways to enter Indonesia:

Visa Exemption: This is a no-fee stamp placed in your passport upon arrival for travelers staying less than 30 days; no extensions are allowed and no adjustment to another visa status permitted. You must enter and exit through an immigration checkpoint at major airports and seaports. You also must have a return or onward ticket to another country and have not been previously refused entry to Indonesia or blacklisted.  

Visa-on-Arrival: This is a $35 USD visa issued upon arrival valid for up to 30 days for tourism, family visitation, and other purposes. See the Indonesian Immigration’s website for more information. You may extend a Visa-on-Arrival one time for a maximum of 30 additional days, for another $35 USD.  Diplomatic or official passport holders should not apply for Visa-on-Arrival, and should either use visa exemption if staying in Indonesia less than 30 days, or obtain a visa in advance if staying longer than 30 days.  

Visa in advance: Travel for more than 30 days or travel for non-tourism purposes, including business, employment and journalism, requires that the appropriate visa be obtained from an Indonesian embassy or consulate before arrival. If you are traveling on an emergency passport, you must obtain an visa before arrival in Indonesia.

Entry requirements are subject to change at the discretion of Indonesian immigration authorities. If you overstay your visa, you are subject to a fine of 1 million Indonesian rupiah (about $70 USD at current exchange rates; fees may change at any time) per day and may be detained and deported. U.S. citizens have been jailed for visa overstays or entering the country on the wrong visa class for their purpose of travel. Travelers coming to Indonesia for non-tourism purposes are strongly encouraged to consult Indonesian Immigration’s website.  

While you are in Indonesia, always carry your passport, valid visa, and work or resident permit, if applicable. Immigration authorities may request that foreigners present their travel documents during routine inspections of apartment buildings, other residential areas, or offices.  Travelers have been detained for questioning for not having their passports with them.

The U.S. Department of State is unaware of any HIV/AIDS entry restrictions for visitors or foreign residents in Indonesia. The Indonesian government screens incoming passengers in response to reported outbreaks of pandemic illnesses.

Find information on dual nationality, prevention of international child abduction and customs regulations on our websites.

Since 2002, Indonesian police and security forces have disrupted a number of terrorist cells. Although extremists in Indonesia continue to aspire to carry out violent attacks against Indonesian and Western targets, police have arrested more than 1,700 individuals on terrorism-related charges since 2002 and have greatly reduced the capacity of domestic terrorist organizations. Extremists may target both official and private establishments, including hotels, bars, nightclubs, shopping areas, restaurants, and places of worship. Whether at work, pursuing daily activities, or traveling, you should be aware of your personal safety and security at all times. 

Recent incidents of extremist violence include the May 2018 bomb attacks against three churches in Surabaya that killed 15 civilians and injured 50 more, and an attack in January 14, 2016, by terrorists using guns and explosives attacked near the Sarinah Plaza in Central Jakarta, which killed four civilians, including one foreigner, and injured 17 others. In 2002, more than 200 foreign tourists and Indonesian citizens were killed by a bomb in Bali’s nightclub district.

Demonstrations are very common in Jakarta, Surabaya, and other large cities, but less common in Bali. You should avoid demonstrations and other mass gatherings, since even those intended to be peaceful can become violent. Demonstrations may become more frequent ahead of the Indonesian general elections scheduled for April 2019.

Currently, travel by U.S. government personnel to the provinces of Central Sulawesi and Papua is restricted to mission-essential travel that is approved in advance by the Embassy security office.

Crime: Pick-pocketing, theft, armed car-jacking, and residential break-ins are common. Avoid travelling to isolated areas late at night. Beware of your surroundings, particularly vehicles or individuals that might be following you. 

Use a reputable taxi company or hire a taxi either at a major hotel or shopping center. Travelers have been robbed in taxis that have been painted to look like legitimate taxis.

Credit card fraud is a serious and growing masalah in Indonesia. Avoid using credit cards when possible. Criminals have “skimmed” credit/debit cards to access and drain bank accounts. Use an ATM in a secure location and check the machine for evidence of tampering. Monitor your account statements regularly.

Tourists and Indonesians have suffered from serious illness and have even died from "drink-spiking” and drink poisoning incidents, particularly in clubs and nightspots in urban and tourist areas. 

See the Department of State and the FBI pages for information on scams.

Victims of Crime: Victims of sexual assault should seek prompt medical assistance, contact the Embassy, and call the local police at 112. For a criminal investigation to be initiated by the police, the victim must make a full statement to the local police, in person.  

See our webpage on help for U.S. victims of crime overseas.

We can:

• help you find appropriate medical care
• assist you in reporting a crime to the police
• contact relatives or friends with your written consent
• explain the local criminal justice process in general terms
• provide a list of local attorneys
• provide our information on victim’s compensation programs in the U.S.
• provide an emergency loan for repatriation to the United States and/or limited medical support in cases of destitution
• help you find accommodation and arrange flights home
• replace a stolen or lost passport

Domestic Violence: U.S. citizen victims of domestic violence may contact the Embassy for assistance.